Terms and Conditions

3.1 General Access

Access to the Platform is open to the public. However, certain features require account registration.

3.2 Availability

Equiherds strives to maintain uninterrupted access but does not guarantee continuous operation. The Platform may be unavailable due to maintenance, upgrades, or Force Majeure.

3.3 Technical Requirements

Users are responsible for maintaining internet connectivity and compatible devices to access the Platform.

4.1 Account Creation

Users must provide accurate, up-to-date information. Multiple accounts per User are prohibited unless authorized by Equiherds.

4.2 Account Security

Users are responsible for safeguarding their credentials. Unauthorized use must be reported immediately.

4.3 Account Suspension

Equiherds may suspend or terminate an account in cases of suspected fraud, violation of these Terms, or abuse of the Platform.

5.1 General Conduct

Users shall use the Platform in good faith and in compliance with all applicable French and EU laws.

5.2 Prohibited Activities

Users must not:

• Post false, misleading, or unlawful content;
• Impersonate others or create fake identities;
• Scrape, hack, or reverse-engineer the Platform;
• Promote illegal sales or animal abuse.

5.3 Obligations for Professional Users

Professional Users must:

• Clearly disclose their professional status;
• Comply with obligations under French Commercial Code;
• Issue proper invoices where applicable;
• Respect consumer protection laws (e.g., cooling-off period, legal warranties).

6.1 User-Generated Content

Users remain fully responsible for all content they publish.

6.2 Prohibited Content

The following are strictly forbidden:

• Copyright-infringing material;
• Defamatory, hateful, or violent content;
• False or misleading advertising;
• Animal cruelty or violations of animal welfare laws.

6.3 Moderation Rights

Equiherds reserves the right to review, edit, or delete any Content that violates these Terms.

8.1 General Principles

Users may publish advertisements (hereafter "Ads") offering equine-related goods or services, such as horses, equipment, boarding, training, and transport. All Ads must comply with these Terms and applicable laws.

8.2 Eligibility

Only registered Users may post Ads. Equiherds reserves the right to verify the identity of any User prior to allowing ad placement.

8.3 Ad Content Requirements

Each Ad must:

• Be clear, truthful, and accurate;
• Include essential information (e.g., age, breed, sex, price, health status of horses);
• Be updated promptly when circumstances change;
• Indicate whether the seller is a Professional User or Consumer.

8.4 Restrictions on Ads

Users are expressly prohibited from:

• Posting duplicate Ads;
• Offering multiple horses in one Ad (one horse per Ad policy);
• Advertising stolen animals or items;
• Using misleading titles or keywords to manipulate search results.

8.5 Duration and Visibility

Unless otherwise agreed, Ads remain visible for a maximum of 30 calendar days and may be renewed subject to applicable fees or limits. Equiherds may remove outdated Ads.

8.6 Reporting Infringements

Users may report suspicious, illegal, or fraudulent Ads via a designated reporting tool or by contacting support@equiherds.com. Equiherds reserves the right to investigate and take corrective measures, including ad removal and account suspension.

9.1 Description of Premium Services

Equiherds offers optional Premium Services that may include:

• Featured listings or homepage placements;
• Highlighted Ads with color or badges;
• Enhanced media uploads (e.g., video, image gallery);
• Access to analytics or performance statistics.

9.2 Subscription Models

Premium Services may be offered as:

• One-time purchases;
• Monthly subscriptions;
• Annual plans.

Each plan is described on the Platform, including features, fees, and renewal conditions.

9.3 Price Transparency

All prices are listed in euros (€) and include French VAT (TVA) unless otherwise stated. Users will be shown final payable amounts before confirming any purchase.

9.4 Automatic Renewal

Where applicable, Premium Services may be automatically renewed at the end of each billing cycle. Users will be informed of this mechanism upon purchase, in accordance with Loi Chatel and Loi Hamon.

9.5 Cancellation

Users may cancel subscriptions at any time via their account settings. Cancellations become effective at the end of the current billing period unless otherwise specified.

9.6 Refund Policy

In accordance with French consumer protection laws, refunds for Premium Services may only be issued:

• If the service was not delivered;
• If the Consumer exercised their right of withdrawal within 14 days and the service was not fully executed.

No refunds are given for partial use of services or subscription periods already begun unless required by law.